The Pillars of Excellent Customer Service (Part two)
This month on the Sunrise Asphalt blog we have spent a little time talking about extraordinary commitment to customer service. We like to think our excellent customer service is what helps set us apart from the competition. In fact, we know it does. Yearly, over 50% of our business comes from return clients. Once someone works with Sunrise Asphalt, they find no one else is good enough. In our last post we talked about commitment to providing fast, accurate estimates and our dedication to clear and open communication with clients. Next, we will detail our other pillars of excellent customer services.
Dedicated and Committed Ownership
First and foremost, Sunrise Asphalt is a local, family-owned business. Our commitment to family values can be seen in everything we do. Our family ownership shows our dedication and passion. In fact, there is usually an owner on each job site. Other companies may have their ownership check in once in awhile, but will not have an owner on the job site.
Quality Work-Every Time
Finally, Sunrise Asphalt provide the highest-quality work, every time. While communications, and accurate estimates are important, they are nothing if the job is not done right. We utilize state-of-the are equipment and the most advanced techniques to makes sure we always stay ahead of the game. Our work lasts and our clients are always happy upon the completion of the project. This is the reason so much of our business comes from repeat clients.
If you are ready to experience Sunrise Asphalt’s excellent customer service for yourself, reach out today and call at (520) 732-2754